Introduction: Welcome to Tiaki! We are dedicated to safeguarding the privacy of our customers and website visitors. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website, you accept this policy in full.
Information We Collect
Personal Information: When you purchase products, register for an account, or subscribe to our newsletters, we may collect information such as your name, address, email, and phone number.
Usage Data: We collect data on how you use our website, including page views, source of access, and other browser-related information.
Cookies: Our website uses cookies to enhance your experience, understand site usage, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
To Provide and Manage Services: We use your information to fulfil orders, manage accounts, and provide customer support.
To Improve and Personalize Your Experience: We analyse usage data to understand our customers’ needs and enhance website functionality.
Marketing Communications: With your permission, we use your data to send you promotional information about new products, special offers, and other information that might be of interest to you.
Data Sharing
Third Parties: We may share your data with third-party service providers to assist in the operation of our website, conduct business on our behalf, or administer activities such as newsletters and surveys. We ensure these parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.
Data Security: We take significant measures to protect the security of your personal information. While no service is completely secure, we implement reasonable and appropriate security measures to protect against unauthorized access or data breaches.
Your Rights: You have the right to access, update, or delete the personal information we hold about you. You can also object to the processing of your data, request a restriction on processing, or request data portability by contacting us.
Cookies Policy: Cookies are small files stored on your device that help us improve your experience on our website. You can accept or reject cookies through your browser settings. However, please note that blocking cookies may affect the functionality of our site.
Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us: If you have any questions about this Privacy Policy, please contact us:
Postal Address: 50, Yellow Gum Way, Manor Lakes, VIC 3024, Australia
Information We Do Not Collect: Tiaki does not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. This information is held by the payment gateway service provider. Our payment gateway service provider is “VeriSign Secured” and “PCI-Compliant” which ensures the highest standards of safety and security for your information.
Disclaimer
User-generated content on the Website shared by users including but not limited to reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc. are not considered personal information and are not subject to the Terms of this privacy policy.
We simply use the information we collect to enhance your experience of our Website and our products and services; we do not rent or sell this information to any third party.
Please note that while we will do our best to secure your data, we do not take responsibility for your data while it is being transmitted to our Website. Once, we have your data on the Website, we have reasonable means in place to safeguard the same.
You can opt out of receiving promotional or marketing communication from us. To remove your contact information from Tiaki’s database, please write to us at hello@tiakikids.com.
